Service and Support

Managed Care / Preventive Maintenance Programs

At Unified AV Systems, we understand that protecting your investment is extremely important to you. And we know that comprehensive preventive maintenance will ensure ‘peace of mind’ for you and your organization. It’s all part of our commitment to maintaining long-term partnerships with our clients. Contact us to learn how we can help you protect your investment through our Managed Care – Preventive Maintenance Programs.

Certified Technicians

Unified AV Systems\’ service personnel are manufacturer certified to keep your equipment running smoothly and protect your investment.

Ongoing Support

New equipment is useless if you don\’t know how to use it. To ensure easy and effective usability of all your equipment, we offer training for your new system. Once we’ve installed a system, we keep it up-to-date with the latest technology.

I just wanted to take a moment and brag on one of your employees. Gary came on site yesterday for a service call. He was extremely knowledgeable and thorough. We had 3 issues that kept us from being able to have a class. Gary came in and listened to me describe the problems we were having and in a very short time had taken care of all of it. We are very grateful and impressed. Thanks!

Bradley L Rollings, Technology Specialist, York Technical College

J. C. arrived on time and did a great job adjusting the blend and focus of the large projectors. He also inspected all devices for operation and corrected deficiencies on our sound system in the Plant Assessment and Rad Assessment areas. His focus and safe work practices are exceptional. Please let your service manager know we are extremely satisfied with today’s service. Thanks again!

Al Salatka, Supervisor EP Systems, TVA Nuclear Emergency Preparedness

Today, Gary worked on the AV system at Sonic. I wanted to let you know pleased I was with his professionalism and quality of work. This was an important project for us and he worked quickly to resolve the issues. Thanks so much!

Mario Viladrosa, Sonic Automotive

Design · Integrate · Maintain

On-Site Training – “What does this button do?”

Like you, we want everyone on your staff to completely understand your system’s capabilities and features and to be comfortable using it. The last thing you want is to be fumbling through an instruction manual while a client is waiting patiently. You want, instead, to be able to take full advantage of the new technology. Once we have completed integrating your customized system, we will take as much time as needed to train you and your associates to ensure easy and effective usability of all equipment.

Field Service & Repair

When you need prompt service on demand, our Technical Field Service Group is ready to deliver. Certified, bonded and insured — our field technicians will respond quickly — providing you sound value from your audio-visual systems\’ investment. Check out our Preventive Maintenance Program to keep your equipment running efficiently day-in and day-out. Contact us for details.With Unified AV Systems as your partner, we’ll always be there to provide comprehensive preventative maintenance, field service and repair.

For service with an

existing AV System call

800-388-3748

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PDF IconDownload our Service and Maintenance Agreement Flyer

Service Maintenance Agreement

 

PDF IconDownload our Sentinel RM – Remote Monitoring Service Flyer

Remote Monitoring